Why Getting Reviews During Your Busy Times Is Beneficial
Stress Test - Reasons for utilizing iTrueReview during your busy times
It's Friday or Saturday night and your restaurant is busy. Very busy. We expect that as we are finding that repeat and new customers are at an incline for those businesses maximizing their utilization of the iTrueReview platform. With more reviews, come better scrutiny of your business, enhanced customer service and more reviews that are posted across the Internet, reaching more potential people.
Busy Times May Be Stressful but Present An Opportunity
Busy times in a restaurant are also the most stressful. Chefs scream for service, waitstaff are called away, pulled in multiple directions from their tasks to deal with an extra drink or an extra order for a customer, manager's are running around ensuring everyone is working at top potential or any number of other things can be happening. It's fun, yet crazy at the same time but may also present some potential hazards! During these busy times anything can go wrong, and what you don't want is a knockout effect, where when one bad thing leads to another and then the whole thing has a domino collapse.
That's why, even at the busiest times, the most efficient restaurants are still having their staff members bring the iTrueReview tablets to their guests.
Why?
iTrueReview is more than just a tool to get more publicity. It's part of your standard operating procedure and is going to pick up the little things that get away from you during these hectic times. It's going to keep you informed of your guests experience and ensures that the service and quality of food delivered is always as you would expect it to be. You wouldn't stop cleaning glasses when you get busy, so why stop taking out the tablets. iTrueReview is a tool that helps you make the best of your night.
Here's how:
Instant feedback from iTrueReview
You get to find out what your guests' restaurant experience is like from their point of view, immediately! If your busboy is stressed out and has snapped at someone for getting in his way, you want to know about that. If the fries are going out underdone because the oil is too hot in the kitchen, you need to know. That way you can change quickly adapt to the needs of your guests, give the busboy his break and let the chefs know what's been said.
iTrueReview gives you and your staff the chance to be the best you can, without leaving everything to chance.
Morale-boosting motivation: Your staff needs it!
Your staff is not just in it for the money. They want to do a good job too. Stressful, busy times are hard enough, but when things get on top of a person, they often don't know whether it's going well or not. They can even lose perspective, turning what might have been a great, busy night of work into a miserable experience.
When nice things are said about your staff and your business, the instant upload of the reviews means that you can share the good news straightaway. People often write about their servers, name them and praise them for the level of service achieved. Use that to your advantage!
Staff motivation really doesn't take much. Just a single, positive line about how well they're doing is enough to keep them going all night.
So when you're busy, and there are almost too many people coming in through the doors, keep using your iTrueReview platform. It's there to make life easier for you and help enhance your guests overall experience.
It's Friday or Saturday night and your restaurant is busy. Very busy. We expect that as we are finding that repeat and new customers are at an incline for those businesses maximizing their utilization of the iTrueReview platform. With more reviews, come better scrutiny of your business, enhanced customer service and more reviews that are posted across the Internet, reaching more potential people.
Busy Times May Be Stressful but Present An Opportunity
Busy times in a restaurant are also the most stressful. Chefs scream for service, waitstaff are called away, pulled in multiple directions from their tasks to deal with an extra drink or an extra order for a customer, manager's are running around ensuring everyone is working at top potential or any number of other things can be happening. It's fun, yet crazy at the same time but may also present some potential hazards! During these busy times anything can go wrong, and what you don't want is a knockout effect, where when one bad thing leads to another and then the whole thing has a domino collapse.
That's why, even at the busiest times, the most efficient restaurants are still having their staff members bring the iTrueReview tablets to their guests.
Why?
iTrueReview is more than just a tool to get more publicity. It's part of your standard operating procedure and is going to pick up the little things that get away from you during these hectic times. It's going to keep you informed of your guests experience and ensures that the service and quality of food delivered is always as you would expect it to be. You wouldn't stop cleaning glasses when you get busy, so why stop taking out the tablets. iTrueReview is a tool that helps you make the best of your night.
Here's how:
Instant feedback from iTrueReview
You get to find out what your guests' restaurant experience is like from their point of view, immediately! If your busboy is stressed out and has snapped at someone for getting in his way, you want to know about that. If the fries are going out underdone because the oil is too hot in the kitchen, you need to know. That way you can change quickly adapt to the needs of your guests, give the busboy his break and let the chefs know what's been said.
iTrueReview gives you and your staff the chance to be the best you can, without leaving everything to chance.
Morale-boosting motivation: Your staff needs it!
Your staff is not just in it for the money. They want to do a good job too. Stressful, busy times are hard enough, but when things get on top of a person, they often don't know whether it's going well or not. They can even lose perspective, turning what might have been a great, busy night of work into a miserable experience.
When nice things are said about your staff and your business, the instant upload of the reviews means that you can share the good news straightaway. People often write about their servers, name them and praise them for the level of service achieved. Use that to your advantage!
Staff motivation really doesn't take much. Just a single, positive line about how well they're doing is enough to keep them going all night.
So when you're busy, and there are almost too many people coming in through the doors, keep using your iTrueReview platform. It's there to make life easier for you and help enhance your guests overall experience.